![]() ![]() Submit an Online Locate Request If after receiving a copy of your ticket and something is incorrect, please contact the Call Center at 811 ASAP to have it corrected. Note: Emergency Locate Requests Cannot Be Submitted Online The Call Center will contact you with additional information and the locate ticket information. Be sure to hang on to the ticket number in case you have any further questions. You will receive a final email that contains a copy of your ticket with your ticket number and the list of utilities that will be notified. After you enter the additional information, submit the form. Please review the terms and conditions, then fill in your email address and click the “I certify the above are all true” button. You will receive an email with instructions and a link to enter more information. To submit a ticket online, click the green button below. Contact Who is Udig Headquarters 8000 Franklin Farms Dr Ste 200, Henrico, Virginia, 23229, United States Phone Number (804) 527-0005 Website Revenue 28. This free service is available for homeowners and DIYers that have a known and findable address. UDig is headquartered in Richmond, Virgina with offices in Hampton Roads, Northern Virginia and Raleigh, North Carolina. Welcome to ITIC Lite, a real-time interactive tool that allows you to enter your locate requests and updates live with the Call Center. ![]() Require, as a condition of issuing the permit, the applicant consult with the pipeline company.Online Ticket Submission – ITIC Lite for Homeowners and DIYers If you are a permit issuer under RCW 19.27, notify the pipeline company of the permitted activity when issuing a permit for construction or excavation within 100 feet, or greater distance if required by local ordinance, of right-of-way or utility easement of a transmission pipeline or Provide information about the presence of unlocatable facilitiesĬontact the pipeline company of the scheduled commencement of work when planning construction or excavation within 100 feet, or greater distance if required by local ordinance, of right-of-way or utility easement containing a transmission pipeline.Mark locatable facilities within the public right-of-way and marked excavation area.Respond to request for locate within two days.Under the dig law, facility operators must: Not only is damaging an underground utility costly, it also poses a safety hazard.Residential yards and right-of-ways, have numerous underground utility lines that can be damaged when installing a sign.When installing any type of sign, including those used for real estate or political signs, a locate must be requested.Hold construction until all known facilities are marked or you are provided information regarding unlocatable underground facilities.If your project continues past 45 days, you must call for a new locate. Maintain your marks for 45 days or until the project is complete, whichever is shorter.Confer with the facility operator if you are involved with a large project or have multiple sites.Mark the excavation area with white paint.Give two to ten day notice before excavation.Your Responsibilities If you are an excavator To comply with Washington's Dig Law, RCW 19.122, and begin the locating and marking process, call 811 or click at least two business days before you dig (excluding Saturday, Sunday, and legal holidays). If an underground utility is hit while digging, it can cause serious injuries, lead to utility outages that disrupt service to entire neighborhoods, and can potentially result in fines and costly repairs. Just CLICK OR CALL 811, wait the required two business days for facility owners to mark their facilities, respect and maintain the marks, and then dig with care to avoid damage. The service is provided free to the excavator and Washington law requires that underground utilities be located prior to digging. ![]() Call 811 Before You Dig is necessary to prevent damages and injuries! Use the chart to plan your project to allow enough time for underground utilities to be located. ![]()
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